Office Bestie Package!

Ready to Level Up Your Business & Team?

Think admin support is just answering phones or fighting inbox chaos? Think again. The right operational partner can transform how your business runs—streamlining communication, improving client experience, and giving you back the headspace to lead.

Our Office Bestie Package is your dedicated, behind-the-scenes powerhouse for SMEs, entrepreneurs, and production companies. We handle your reception, communication, and coordination with precision, professionalism, and your brand voice front and centre. With us, you get:

Dedicated Reception Support: A trained receptionist bestie who speaks your brand language.

Inbox & Phone Line Management: Clear communication, zero overwhelm.

High-Volume Call Handling: Up to 250 calls per month handled with efficiency and care.

Advanced Scheduling & Bookings: Appointments, follow-ups, reminders, and onboarding—sorted.

CRM & Database Management: Updates, feedback capturing, reporting—you stay in the loop without lifting a finger.

Monthly Communication Review: Strategic insights to improve client flow, response times & overall operations.

Let’s take the daily admin load off your shoulders and transform it into a smooth, delightful experience for your clients. Your calls. Your clients. Your workflow, expertly handled by your Office Bestie.

Just a Reminder…

What’s in the Package??

01. Answering & Directing Calls
Never miss an important call again! We handle your business line with professionalism and warmth, all in your brand's voice, making sure every client feels taken care of from the moment they say “Hello!”

02. Managing Emails & Client Enquiries
Inbox overflowing? We’ve got you. From replying to enquiries to organising messages and keeping communication clear, your inbox finally gets the love it deserves.

03. Scheduling Appointments & Reminders
We take charge of bookings, calendars, reminders, and follow-ups — ensuring your day runs smoothly and your clients always feel prioritised.

04. CRM Updates & Client Record Keeping
No more outdated systems or missing info. We update your CRM, maintain accurate records, and keep all your client data neat, organised, and ready when you need it.

05. WhatsApp Business & Message Management
Whether clients love voice notes, texts, or quick questions — we manage your WhatsApp comms with speed, clarity, and your signature brand tone.

06. Client Intake & Follow-Up Coordination
From first contact to final confirmation, we guide your clients through every step. Smooth onboarding, clear communication, and zero admin stress for you.

07. Daily Communication Summary
Stay in the loop without being glued to your phone. We send you a clean, simple daily rundown of messages, calls, bookings, and tasks — making decision-making easier.